Our commitment to you
We aim to build and maintain a coherent and continuous approach to improving the quality of our ceremonies by:
- Selecting suitable, skilled and sensitive people with humanist values
- Training new celebrants to a gold standard
- Mentoring our trainee celebrants
- Engaging in Continuous Professional Development (CPD)
- Learning from each other
- Listening to our clients and stakeholders
As a client of Humanist Ceremonies you should:
- Experience non-religious ceremonies which exceed your expectations
- Enjoy a non-religious ceremony tailored to you and your circumstances
- Find our trained celebrants are excellent professionals with a human touch
- Find consistent reliability, quality and availability across our network of humanist celebrants
Our celebrants are:
- Bound by Humanist UK’s Celebrant Code of Conduct
- DBS-checked
- Fully insured (Public Liability and Professional Indemnity)
- Peer reviewed regularly
- Committed to their Continuous Professional Development (CPD)
- Mutually supportive, as part of a wider regional and national network of celebrants with shared values
- Part a long tradition of delivering humanist ceremonies to non-religious people, with more than 125 years’ history
Quality Assurance
We strive always to give clients of our ceremonies a high level of service. In the rare cases where the service by one of our celebrants falls below expectations, it’s important that we know, so that we can rectify it or make sure that it does not happen again. The Humanist Ceremonies complaints policy and process aims to ensure a speedy resolution to the complaint. This complaints leaflet outlines the process.
We welcome feedback from clients about the ceremonies they have had. 97% of feedback we receive rates our celebrants as 5/5 or ‘excellent’.
All celebrants in the Humanist Ceremonies network are members of Humanists UK, and support the aims of the organisation with a monthly accreditation fee.
